Thank you for choosing Community Auctions, your support helps charities across the United States. Following are the terms and conditions that constitute our Shipping & Returns Policy.
Domestic Shipping Policy
We ship Free via FedEx to Physical Addresses the 48 contiguous United States. Expedited and Intercontinental shipping is available upon request. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All shipments to PO Box addresses are assessed an additional $25 carrier imposed fee.
Alaska, Hawaii, and APO/FPO Address Shipping Fees
A $75 shipment fee will be added to Online Orders shipped to these areas.
Shipment Time & Delivery Information
Silent Auction Table Item Shipment Processing Time
Our standard delivery period is 3-4 weeks upon receiving payment, due to the manufacturing time of the item after purchase.
Online Auction Item Shipment Processing Time
All online orders are processed within 2-3 business days.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
CommunityAuctions.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Community Auctions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Expedited and Intercontinental Shipping Policy
Expedited and Intercontinental shipping is available upon request.
Our Returns Policy provides detailed information about options and procedures for returning your order.