REFUNDS AND RETURNS POLICY
100% Satisfaction Guarantee
Thank you for choosing Community Auctions in support of Charity. We prioritize your satisfaction above all else. If for any reason you are not entirely satisfied with your purchase, we offer a comprehensive returns and refund policy to ensure your peace of mind.
Return Period: You may return your purchase to us within thirty (30) days of the original purchase date for a full refund, store credit, or exchange.
Return Process: Please adhere to the following steps for a smooth return process:
- Obtain Authorization: Contact us to obtain a valid Return Merchandise Authorization (RMA) number. No returns will be accepted without this number.
- Packaging: Pack the items securely to prevent any damage during transit.
Exclusions:
- All sales of Authentic Items, and Vacation Packages are final and non-refundable.
- For bulk item orders exceeding $1000, all items must be returned in good condition to qualify for a refund. Shipping costs may apply.
Dispute Resolution: Any disputes regarding your purchase must be raised within thirty (30) days of receiving the item.
Refund Limitation: Please note that refunds will not exceed the original purchase amount.
Should you have any further questions or require assistance with your return, please do not hesitate to contact our customer service team.
Thank you for your understanding and cooperation.